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Intelligent F.A.Q. Solution

What Is The Intelligent F.A.Q.?
The Intelligent F.A.Q. is a dynamic F.A.Q. solution that is searchable, allows for easy updating, and
allows new questions to be submitted which can be answered and added to the F.A.Q.


What Are The Key Benefits Of The Intelligent F.A.Q.?

  • Transparency of customer needs and questions
  • Knowledge of most common technical needs
  • Beneficial to S.E.O. content enhancements • Insight to possible information shortfalls
  • Increased on site conversions
  • More benefits over static F.A.Q.
  • Direct contact with customer
  • Reduced labor cost
  • User friendly

The Intelligent FAQ Solution

The Intelligent F.A.Q. looks like your typical F.A.Q. solution, but it includes a search box that allows the user to search through your questions using common language to find an answer.

 

If a question is not answered and no relevant results are available, a quick form on the bottom of the F.A.Q. allows the user to submit their question to be answered by you. When the question has been answered, the new question will display in the F.A.Q.

 

The control panel allows you to view which questions you have in your F.A.Q., as well as any new questions that have been submitted and need to be answered.

The Intelligent F.A.Q. also tracks F.A.Q. search queries and allows you to see what the user typed for their query and if there were any results.

 

Inside the control panel there are statistics that display how many questions were searched, the number of questions submitted and an estimated amount saved by having this F.A.Q. system.

 

This example shows how a question is added, edited or changed.

 

 
   
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