Extranets and Intranets
Targeting the Internal and Returning Audience
Your business depends on obtaining repeat business from customers.
You know your business. Anticipate the needs of your clients and the information they need. Make it easily available on your web site, specific to their needs. Make sure your Web site has what it takes to keep your clients, dealers, distributors and sales people to ensure success.
Search by Customer ID, Invoice number, past history, production schedules. Give customers the ability to search for technical specifications as well as general needs such as pricing.
Most buyers know exactly what they need, so help them Find What They Are Looking For. Create direct access to all the needs of your customers.
Customer access has been proven to increase order frequency and order size. Accelerate and Encourage the Buying Process. Buyers don't have time to waste. Whoever makes it easy for their clients will succeed.
The Internet has accelerated the buying process. If you don’t take care of their needs of your customers and provide detailed product information on your Web site, they'll simply go to one of your competitors' Web sites instead.